The Boudra Fertility Center pays particular attention to the confidentiality of your data, especially when it relates to your health. This page explains what data the boudrafc.com website collects, why, how long it is kept and how to exercise your rights.
Data controller
Boudra Fertility Center, 1st floor, 7 Rue Abdelkrim El Khattabi, 30000 Fes, Morocco. Contact: fertilitycenter@boudrafc.com, +212 5 35 93 08 18.
Data collected through the form
The appointment or callback request form collects:
- your full name;
- your phone number (required);
- your email address (optional);
- the reason for your request (gynecology, pregnancy follow-up, ultrasound, ART / IVF / ICSI or other);
- your message, if any;
- your agreement to be contacted.
The language and address of the page used, and the date and time of the request, are also recorded automatically. To limit abuse, a technical identifier derived from your IP address is kept for no more than 15 minutes, then deleted.
The “I live abroad” form on the International patients page collects your given name, your message if any and your agreement to be contacted, as well as:
- your country of residence;
- the dates you plan to stay in Fes, or the fact that you do not know them yet;
- the type of request (IVF or ICSI, fertility check-up for the couple, gynecology follow-up, pregnancy follow-up or other);
- the language you would like for the exchange;
- your contact preference (WhatsApp, phone call or email) and the preferred time to reach you;
- depending on that preference, your phone number with country code, or your email address.
Please do not send detailed medical information through the form. It will be collected during the consultation, under medical confidentiality.
Purpose
Your data is used only to call you back to arrange an appointment or answer your request. It is never sold, rented or used for advertising.
Legal basis
Your consent, given by ticking the box in the form. You can withdraw it at any time by writing to the center.
Recipients and storage
Each request is sent by email to the center’s address (fertilitycenter@boudrafc.com) and stored in the website’s administration area, which is not public. Only authorized staff of the Boudra Fertility Center can access it.
Technical providers: Hostinger, the website host.
Third-party services while browsing
Some pages load content from third-party services (Google Fonts, Google Maps, Google reviews displayed by Trustindex). These services then receive your IP address. Details are in the Cookie policy. The website uses no advertising pixel. It uses an audience measurement tool, Google Analytics 4 (see below).
Audience measurement (Google Analytics 4)
The website uses Google Analytics 4, a Google service, to measure visits to the website and count contact requests: clicks on the call or WhatsApp button, and form submissions. These statistics are used only to improve the website. The content of your requests (name, phone, message) is not sent to Google. For the “I live abroad” form, only the country of residence, the type of request and the planned month of stay are counted, without any name or contact details.
Data involved: pages viewed, device and browser type, approximate city or country, source of the visit, cookie identifier. Google Analytics 4 does not store IP addresses. These cookies are only set with your consent, collected through a cookie banner. If you decline, no measurement cookie is set: only cookieless signals may be sent to Google for aggregate statistics. The data is processed by Google, including outside Morocco.
WhatsApp conversations
The website offers WhatsApp buttons: to the center’s number and, on the pages for patients living abroad, to a dedicated number. If you use one, you leave the website and your conversation goes through WhatsApp, a Meta service, which processes your data under its own privacy policy. The center receives your number, profile name and messages, and uses them only to answer your request. Center’s WhatsApp number: +212 5 35 93 08 18. WhatsApp number for patients living abroad: +212 6 61 35 34 78. Please do not send documents or detailed medical information there.
Your rights
You can ask to access, correct or delete your data, and object to its processing on legitimate grounds. Write to fertilitycenter@boudrafc.com or by post to the center’s address, with a copy of your ID.
You can also contact the Moroccan data protection authority (CNDP, Commission nationale de contrôle de la protection des données à caractère personnel), www.cndp.ma.
Security
The website uses an encrypted connection (HTTPS). Access to the requests received is restricted to authorized staff of the center.
Last updated: 10 November 2026.